University of Ghana Business SchoolUGBS Resolve
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Accessibility commitment

Reporting should be understandable and usable by everyone.

UGBS Resolve is designed for keyboard, touch, assistive-technology, reduced-motion, and responsive use. We continue to improve the experience as the service evolves.

Effective 15 August 2026
01

Navigation and structure

Pages use descriptive headings, landmarks, labels, logical keyboard order, visible focus indicators, and a skip link. Interactive controls are intended to have accessible names and usable touch targets.

02

Visual presentation

The interface supports light, dark, and system appearance preferences. Text and status information are designed for readable contrast, and meaning is not communicated by colour alone.

03

Motion and media

Motion respects reduced-motion preferences. Images use alternative text where they carry meaning, while recorded audio includes playback controls so reporters can review or remove a recording before submission.

04

Forms and errors

Form fields use visible labels, nearby instructions, and specific error feedback. Multi-step reporting preserves context and provides review before final submission.

05

Report a barrier

If a page, control, document, or process is difficult to use, contact Resolve with the page address, the issue encountered, and the assistive technology or device involved. An alternative reporting route can be discussed without requiring sensitive details in the initial enquiry.

Questions or requests

Use the UGBS Resolve contact channel for privacy, access, correction, retention, or accessibility questions. Do not include sensitive case details in a general enquiry.

Contact Resolve
Need immediate help?

If you are in immediate danger, use the appropriate emergency or official University support channel.

Campus safetyUse official University channels
Wellbeing supportGuidance when you need it
Resolve DeskConfidential reporting guidance
View support resources