UGBS ResolveIT & Technology
Systems, portals, internet access or other technology services.
Concern categories
Start with the closest fit. We can validate it later.
You do not need to diagnose or perfectly classify what happened. Choose the category that feels closest and tell us what you know.
Start a Guest Report →Finance & Fees
Billing, payments, refunds, scholarships or financial concerns.
Academic Matters
Teaching, courses, grading, registration, supervision or academic processes.
Facilities & Services
Classrooms, utilities, access, maintenance or service-delivery concerns.
Staff Conduct
Professional conduct, misuse of authority or inappropriate staff behaviour.
Harassment & Discrimination
Bullying, discrimination, sexual harassment, intimidation or repeated harmful behaviour.
Student Conduct
Serious conduct concerns involving a student or student group.
Security & Safety
Security concerns, emergencies, threats, safety hazards or safeguarding.
Student Welfare
Wellbeing, counselling, support services or student welfare concerns.
Fraud & Integrity
Suspected fraud, corruption, falsification or serious integrity concern.
Administration & Services
Policies, processes, delays or administrative service concerns.
Other Concern
Anything important that does not fit one of the categories above.
Category corrections don't erase your original choice.
If central review determines a different category is more appropriate, the correction requires a reason and your original selection stays preserved in the audit history.