UGBS ResolveReport safely
Choose guest or account access, describe the concern, add optional evidence and select your privacy level.
Transparent by design
From speaking up to verified resolution.
UGBS Resolve gives every concern a controlled path: safe reporting, visible progress, accountable ownership and independent resolution review.
The process
A clear path from concern to action.
Central review
Authorised review validates urgency and category while preserving your original category in the audit record.
Assignment & action
A resolver receives the case within authorised scope, with conflict checks and a tracked deadline.
Independent verification
Resolution evidence is reviewed by an authorised senior role before the case can be verified and closed.
Case lifecycle
Progress you can understand.
Status changes are recorded as the case moves through review, assignment, action and independent verification.
1Submitted2Under Review3Pending Assignment4Assigned5In Progress6Awaiting Info7Resolution Submitted8Verification9Resolved & Verified10Closed
You choose your privacy
Anonymous, Confidential and Identified reporting are available. Confidential identity data is separated from the main case record.
Decisions leave a trail
Category corrections, assignments, status changes, messages and resolution decisions create auditable events.
No ordinary hard delete
Cases cannot simply disappear from the workflow. Closure follows verified resolution and exceptional deletion requires separate governance.