UGBS ResolvePermitted use
Use the platform to report genuine concerns, provide relevant evidence, track authorised cases, communicate with case teams, and perform duties granted to your account. Provide information you reasonably believe to be accurate and relevant.
Prohibited activity
Do not knowingly submit false or malicious reports, impersonate another person, expose tracking credentials, probe or bypass access controls, upload harmful content, interfere with service availability, or use information from the platform to retaliate against a reporter or participant.
Account security
Keep passwords, one-time codes, case references, and access codes private. Use only your own authorised account, complete required multi-factor checks, and report suspected compromise promptly. Administrators may revoke sessions or suspend access to protect the service.
Case outcomes
Submission does not guarantee a particular finding, remedy, or response time. Cases are assessed under the applicable institutional process, evidence available, privacy constraints, and authorised review steps.
Service integrity
Access may be limited during maintenance, a security incident, or an investigation of misuse. Material administrative actions are recorded. These terms may be updated when the service or institutional requirements change.
Questions or requests
Use the UGBS Resolve contact channel for privacy, access, correction, retention, or accessibility questions. Do not include sensitive case details in a general enquiry.