UGBS ResolveHelp Centre
How can we help?
Find quick guidance on safe reporting, tracking, account access, evidence and privacy.
Submitting a report
How the reporting steps work and what information is optional.
Open guide →Privacy choices
Understand Anonymous, Confidential and Identified reporting.
Open guide →Tracking a guest report
Use your case reference and access code to view progress.
Open guide →Account access
Sign in for report history, messages, notifications and saved drafts.
Open guide →Evidence & voice notes
Accepted evidence formats, private storage and quarantine controls.
Open guide →Common questions
Answers about categories, identity, assignment and case closure.
Open guide →Your privacy comes first.
You can read help content and begin guest reporting without signing in. A guest access code is shown only after submission and is never stored in readable form.