UGBS ResolveProtected by designYour voice matters here.
Every report helps build a safer and stronger UGBS community.
Secure · Confidential · Accountable
Speak safely.
We listen. We act.
We resolve.
UGBS Resolve is a secure, confidential platform for students and staff to report concerns and track resolution—safely, transparently, and with care.
No account requiredVoice, video, and filesPrivate evidence storage
Our promiseWe resolve with you.
We listen with care and act with integrity.
Built for institutional trustServer-enforced access, private evidence, and immutable decision history.
3privacy modes
24/7secure guest access
100%auditable workflow
How it works
A clear path from concern to verified action.
Every step has an owner, a purpose, and an audit trail.
01
Report safely
Choose your privacy level and share what happened through a guided, accessible flow.
02
Independent review
The central team validates the concern, protects sensitive details, and confirms the right route.
03
Accountable action
An authorised team receives the case with a deadline, an auditable owner, and clear next steps.
04
Verified resolution
A separate reviewer checks the outcome before a case can be marked resolved and closed.
Report your way
You control how your identity is handled.
Choose the level of privacy that fits your situation. The system preserves that choice throughout the workflow.
Understand our privacy modelMaximum privacy
Anonymous
Your identity is not collected or shown to operational case handlers.
Protected at case levelProtected disclosure
Confidential
Identity is separated from the case and restricted to specifically authorised roles.
Protected at case levelDirect communication
Identified
Authorised case personnel can contact you directly when follow-up is needed.
Protected at case levelOne platform, clear accountability
Built for reporters and the teams responsible for action.
Reporter experience
Submit once. Stay informed.
Recover drafts, add evidence, communicate securely, and follow a reporter-safe timeline without exposing internal notes.
SubmittedUnder reviewAssignedVerified
Accountable assignment
Owners, departments, conflicts, priorities, and deadlines are recorded—not implied.
Secure follow-up
Case-specific communication keeps sensitive context inside the protected workflow.
Institutional insight without compromising privacy
Role-aware dashboards reveal workload, status, SLA attention, and resolution trends only within authorised scope.
A living resolution workspace
Clarity for every role. Momentum for every case.
Scroll to see how secure intake, accountable action, and oversight come together.
Protected workspace
Live operational viewResolution at a glance
Reports submittedLast 7 days
Privacy stays protected.Only aggregate counts are shown here.
A culture of care
Stronger together.
Safer together.
UGBS is more than a campus—it is a community. Speaking up responsibly helps create a culture of respect, trust, and accountability.
